Privacy Policy.
Effective Date: April 19, 2025
Introduction
Broken Chorus (“we,” “our,” “us”) is committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, contact us, or engage with our creative and strategic services (“Services”).
By using our website or working with Broken Chorus, you agree to the practices described in this Policy.
Products
Our Services include brand strategy, creative development, design, content, digital marketing, consulting, analytics, and related offerings.
In providing these Services, we may collect information necessary to communicate with you, process inquiries, prepare proposals, and deliver project work.
We only collect information that is relevant, appropriate, and required for the specific Services we provide.
What you cannot do
To maintain privacy and protect all parties involved, you agree not to:
Misuse or attempt to access restricted areas of our website
Collect or harvest personal data from our site without consent
Impersonate Broken Chorus or any member of our team
Reproduce proprietary materials, internal documentation, or client deliverables without permission
This helps ensure security and compliance for all users of our Services.
Security & Payments
We take your security seriously.
Broken Chorus uses industry-standard encryption, trusted third-party processors, and secure communication methods to safeguard personal and payment information.
We do not store full payment details on our servers.
All financial transactions are handled through secure, PCI-compliant services.
Despite these measures, no digital transmission is 100% secure. By using our Services, you acknowledge and accept this inherent risk.
Data Collection
We collect information in three key ways:
1. Information You Provide Directly
This includes:
Name, email, and contact information
Project details or inquiries
Documents or assets shared for collaboration
Messages sent through our website or email
2. Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type and device information
Basic usage and interaction analytics
Cookies or similar technologies
This data helps us improve performance, troubleshoot issues, and understand how visitors use our site.
3. Information From Service Providers
We may receive analytic insights, form submissions, or campaign data from trusted partners that support our operations.
How We Use This Data
We use collected information to:
Respond to inquiries
Deliver and refine Services
Improve website performance
Maintain security and prevent misuse
Communicate updates or proposals
Broken Chorus does not sell your information to third parties.
We only share data when required to operate our business (e.g., hosting providers, analytics tools) or when legally obligated.
Support
Any questions, corrections, or requests regarding your information can be directed to:
info@brokenchorus.com
We will make reasonable efforts to respond quickly and resolve inquiries or requests related to personal data, opt-outs, or access to stored information.
Conclusion
By using our website or engaging with Broken Chorus, you acknowledge and agree to the terms outlined in this Privacy Policy.
We may update this policy periodically, and any changes will be reflected with an updated effective date at the top of this page.
If you have concerns or need clarification at any point, please reach out—we’re here to help ensure your information is handled responsibly and transparently.